How do I start a Cozy Cove Pro refund?

Email support@getcozycovepro.com with your order number and checkout email to request instructions under the 90-day money-back guarantee.

What guarantee is offered?

The official store offers a 90-day money-back guarantee. Ask support to confirm the window and eligibility for your order.

Should I mail the heater before emailing?

No. Ask for return instructions and the correct destination before sending anything.

Where do I send a return?

The return address is confirmed by email. Do not use an address guessed from a label or an outside listing.

Who pays return shipping?

Shipping arrangements and any costs are confirmed by email. This page does not promise free return shipping.

How many days does refund processing take?

Refund timing is confirmed by email for your order. No fixed processing period is promised here.

Do I need original packaging?

Ask support to confirm packaging requirements. Explain if yours is missing or damaged before sending the return.

Can I return one heater from a bundle?

Identify the quantity you want to return and ask support to confirm eligibility and the refund calculation by email.

What if my heater is damaged?

Do not use a visibly damaged appliance. Describe the issue and ask support for the appropriate next steps before shipping.

Does this apply to another seller?

Do not assume the official-store guarantee applies to an outside purchase. Check your receipt and contact that seller about its terms.

90-day refund guide

Cozy Cove Pro Refund: 90-Day Steps (2026)

Name: Cozy Cove Pro Heater
Brand: Cozy Cove Pro
SKU: CCP-1
Price: 89.99 USD
Availability: InStock

By the Cozy Cove Pro team · Last checked October 19, 2026

From $53.99 per heater

90-day money-back
Secure Shopify checkout
Free shipping on 2+
Email support

Choose your package

2x Cozy Cove Pro: $143.98
You save: $255.96
Shipping: FREE

Checkout secured by Shopify
Ships from the USA
90-day money back

Try it for 90 days. Not happy? Email us and get your money back. No hassle. support@getcozycovepro.com

Pay with Shop Pay, Apple Pay, Google Pay, PayPal or any major card. Tax calculated at checkout.

Quick answer

To start a Cozy Cove Pro refund under the 90-day money-back guarantee, email support@getcozycovepro.com with your order number and checkout email. Request return instructions before mailing anything. Confirm the return destination, packaging requirements, shipping arrangements and refund timing by email, then keep the correspondence and shipment records for follow-up.

Step by step

Start your 90-day refund request

1
Gather your order details
Find your receipt, order number, checkout email and purchase/delivery records. Identify the units you want to return.
2
Email your request
Write to support@getcozycovepro.com about the 90-day money-back guarantee. Ask support to confirm eligibility and the next steps for your order.
3
Wait for return instructions
Confirm the destination, packaging and shipping arrangements by email before sending the heater. Do not guess an address from a parcel label.

Before mailing

Get these details confirmed in writing

1
Return requirements
Ask which items and packaging to include. If packaging is missing or damaged, explain that before shipping.
2
Shipping arrangements
Ask who arranges and pays for return shipping. This page does not promise a prepaid label or shipping reimbursement.
3
Refund amount and timing
Ask support to confirm the amount, payment method and expected processing details for your order. No processing-day promise is made here.

After instructions

Keep a clear record through the final step

1
Pack as instructed
Follow the instructions sent for your return. Keep a record of the contents and any shipment receipt or tracking.
2
Follow up in the same thread
Include your order number and return tracking when asking for an update. A parcel delivery and a completed refund are separate events.
3
Check the outcome
Retain the refund confirmation and check your payment records. Ask support to clarify any amount or status you do not understand.

Ready to send

Copy this email and fill in your details

Hi Cozy Cove Pro team,

I would like to request a refund under the 90-day money-back guarantee.
Order number: 
Checkout email: 
Purchase/delivery date: 
Items and quantity to return: 

Please confirm eligibility, packaging requirements, return address, shipping arrangements, refund amount and timing.

Thanks,

Email support

How we wrote this

The Cozy Cove Pro team prepared this guide using official-store prices, the support email and the 90-day money-back guarantee, alongside practical steps for organizing your request. This is store-authored guidance, not an independent investigation. Order-specific details are confirmed by email.

A 90-day money-back guarantee

For an official-store return request, email support@getcozycovepro.com with your order number. Return instructions, shipping arrangements and refund details are confirmed by email.

The product

Explore the Cozy Cove Pro ceramic heater

Warm in about 5 minutes

Ceramic PTC element heats up fast

400W–800W

Two power levels for comfort or a quick boost

Up to 549 sq ft

Sized for bedrooms, offices and living rooms

Overheat shut-off

Turns off automatically if it gets too hot

Touchscreen + remote

Adjust it without getting up

Wall or tabletop

Plugs into a standard outlet

See full Cozy Cove Pro specifications

Official prices

Compare the packages

1x Cozy Cove Pro

$89.99

Price each: $89.99
You save vs. singles: -
Shipping: Shown at checkout
Best for: One room: bedroom, office or den

2x Cozy Cove Pro

$143.98

Price each: $71.99
You save vs. singles: $36
Shipping: Free
Best for: Bedroom + living room

Best Value

3x Cozy Cove Pro

$161.97

Price each: $53.99
You save vs. singles: $108
Shipping: Free
Best for: Whole family, several rooms or gifts

Savings compare against buying single heaters at $89.99 each. Tax, if any, is shown at checkout.

FAQ

Refund guide: questions answered

Order from the official store

From $53.99 per heater, free shipping on 2+, and a 90-day money-back guarantee.